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Requesting Parts for Purchase in SC Provider Mobile

Requesting Parts for Purchase in SC Provider Mobile

Mar 26, 2024

While servicing a work order and parts are not available, a request for part purchase can be added when a work order is placed In-Progress/Parts on Order. This creates a record for specific parts being placed on order while on-site. When parts are received to complete service, you can indicate the parts were received when completing the work order.


⦿ How to Request Parts Purchasing in SC Provider Mobile
  1. Log-out of the work order and change status to In-Progress/Parts on Order
  2. Click Create a Non-Category Part link to enter new part information
    Create Non-Catalog part
  3. Fill out new part information
  4. Click Create and Add to Part button to add into cart
  5. Click View Cart button when finished adding new parts
    View Cart button
  6. Select a location destination for the part
  7. Add number of parts
  8. Click Click submit to enter the request parts purchasing order
    Click submit
⦿ How to Indicate Parts Received SC Provider Mobile
  1. Log-out of the work order and change status to Complete
  2. Click the Pending Parts tab to locate the parts received
  3. Click the Received radio button to indicate parts were received
    Parts received
  4. Click the Done button to move forward with logging out of the work order
    Completed parts section
  5. Finalize logging out oft he work order

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