Requesting Parts for Purchase in SC Provider Mobile
While servicing a work order and parts are not available, a request for part purchase can be added when a work order is placed In-Progress/Parts on Order. This creates a record for specific parts being placed on order while on-site. When parts are received to complete service, you can indicate the parts were received when completing the work order.
⦿ How to Request Parts Purchasing in SC Provider Mobile
- Log-out of the work order and change status to In-Progress/Parts on Order
- Click Create a Non-Category Part link to enter new part information
- Fill out new part information
- Click Create and Add to Part button to add into cart
- Click View Cart button when finished adding new parts
- Select a location destination for the part
- Add number of parts
- Click Click submit to enter the request parts purchasing order
⦿ How to Indicate Parts Received SC Provider Mobile
- Log-out of the work order and change status to Complete
- Click the Pending Parts tab to locate the parts received
- Click the Received radio button to indicate parts were received
- Click the Done button to move forward with logging out of the work order
- Finalize logging out oft he work order
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