Requesting Parts for Purchase in SC Provider Mobile

While servicing a work order and parts are not available, a request for part purchase can be added when a work order is placed In-Progress/Parts on Order. This creates a record for specific parts being placed on order while on-site. When parts are received to complete service, you can indicate the parts were received when completing the work order.

⦿ How to Request Parts Purchasing in SC Provider Mobile

Log-out of the work order and change status to In-Progress/Parts on Order
Click Create a Non-Category Part link to enter new part information
Fill out new part information
Click Create and Add to Part button to add into cart
Click View Cart button when finished adding new parts
Select a location destination for the part
Add number of parts
Click Click submit to enter the request parts purchasing order

⦿ How to Indicate Parts Received SC Provider Mobile

Log-out of the work order and change status to Complete
Click the Pending Parts tab to locate the parts received
Click the Received radio button to indicate parts were received
Click the Done button to move forward with logging out of the work order
Finalize logging out oft he work order

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Requesting Parts for Purchase in SC Provider Mobile

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