Contractor Initiated Work Orders (CIWO)
- Caroline Antoun
Contractor Initiated Work Orders (CIWO) offer a streamlined service experience by allowing providers to address certain contracted tasks without needing approval in the moment. This feature is especially beneficial for unforeseen situations, like snow removal during winter storms or immediate landscaping needs due to weather conditions, all seamlessly aligned with a prior agreed upon contract. Even during planned maintenance, issues such as trash removal can be swiftly resolved. This time and cost-saving approach empowers you to focus on core activities, free from the hassles of constant communication and micromanagement.
This section explores:
Contact your SC Account Manager to turn this on.
In Service Automation click on:
- Hamburger Menu
- Admin
- Mobile
- CIWO
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