Getting Started with Service Automation

Welcome to the ServiceChannel community! This section will help you get started on the main aspects of Service Automation. Most of our topics also allow for hands-on interaction to help you learn faster.


Getting Started: Work Order Management will get you up and running on the key areas of Service Automation, such as entering and reassigning work orders, accepting proposals and invoices, and viewing reports.


Coming soon

Getting Started: Admin Management will quickly help you with user permissions, managing GL codes and invoice requirements, dashboard issue lists and messages, and provider assignments to locations.