The Actionable Landing Page (or ALP) is the home page of Service Automation. It summarizes requested work orders, proposals, and invoices that require your attention, or on which you may take action. By highlighting emergency and non-emergency work orders and proposals in need of attention, you may take action and respond to issues faster.
You may filter these work orders, proposals, and invoices bytrade, category, region, district, location note headers (up to 10), and/or service provider, to hone in on the most crucial areas of attention.
If you have Network Opportunities, you may see anOpportunity Card. Each Opportunity Card has a trade and a number of locations where you can potentially improve yourPrivate Network by inviting new, better-performing providers based on their scores. You will also see the average potential performance improvement in percentage.
Click See Opportunities> to go to Provider Search and explore new opportunities.
By default, the Actionable Landing Page shows all work orders and proposals created within 45 days of the scheduled call date. The metrics on the Actionable Landing Page automatically refresh every 5 minutes.
You may alsosearch for work ordersandcreate a service requeston this page, as well as reviewMessagesfrom ServiceChannel.