ServiceChannel Service Automation is accessible through any Internet browser. Depending on your configuration, you may log in either using a username/password combination or through the single sign-on (SSO) service.
Depending on your permissions, your ServiceChannel administrator may supply you a username and password. If you use your company’s intranet to sign in to Service Automation, please contact your internal IT department.
Logging in to Service Automation
You may log in to Service Automation with a username and password provided by your ServiceChannel administrator.
- Open an Internet browser, and enter your Client URL (for example: yourbusinessname.servicechannel.com). The login page appears.
- On the User ID tab, enter your user ID and password.
- Click Login. The Service Automation home page appears.
If the single sign-on (SSO) system is configured for your company, you can log in via SSO.
Depending on the SSO configuration of your company, you can sign in either from the ServiceChannel login page or from the website of your organization. Contact your administrator for details on accessing ServiceChannel.
- Open an Internet browser, and enter your Client URL (for example: yourbusinessname.servicechannel.com). The login page appears.
- Go to the SSO ID tab, enter your SSO ID, and click Login.
You will be redirected to your organization’s sign-in page. - Log in to your organization’s network by providing your username and password.
Once authenticated, you will automatically get to the Service Automation home page.
Supported Languages and Currencies
Service Automation is available in the following languages:
- العربية (Arabic)
- Čeština (Czech)
- Deutsch (German)
- English
- Español (Spanish)
- Français (French)
- Français (Canada) (French - Canada)
- Ελληνικά (Greek)
- Italiano (Italian)
- Magyar (Hungarian)
- Nederlands (Dutch)
- Polski (Polish)
- Português (Portuguese)
- Português (Brasil) (Portuguese - Brazil)
- Português (Portugal) (Portuguese - Portugal)
- Română (Romanian)
- Русский (Russian)
- Shqip (Albanian)
- Slovenčina (Slovak)
- Slovenščina (Slovenian)
- Српски језик (Serbian)
- Srpski (latinica) (Serbian - Latin)
- Svenska (Swedish)
- Tiếng Việt (Vietnamese)
- Türkçe (Turkish)
- Українська (Ukrainian)
- ไทย (Thai)
- 中文(简体) (Chinese - Simplified)
- 中文(繁體) (Chinese - Traditional)
- 日本語 (Japanese)
- 한국어 (Korean)
Our platform supports the following currencies:
- AED - United Arab Emirates Dirham
- AFN - Afghan Afghani
- ALL - Albanian Lek
- AMD - Armenian Dram
- ANG - Netherlands Antillean Guilder
- AOA - Angolan Kwanza
- ARS - Argentine Peso
- AUD - Australian Dollar
- AWG - Aruban Florin
- AZN - Azerbaijani Manat
- BAM - Bosnia-Herzegovina Convertible Mark
- BBD - Barbadian Dollar
- BDT - Bangladeshi Taka
- BGN - Bulgarian Lev
- BHD - Bahraini Dinar
- BIF - Burundian Franc
- BMD - Bermudian Dollar
- BND - Brunei Dollar
- BOB - Bolivian Boliviano
- BRL - Brazilian Real
- BSD - Bahamian Dollar
- BTC - Bitcoin
- BTN - Bhutanese Ngultrum
- BWP - Botswana Pula
- BYN - Belarusian Ruble
- BYR - Belarusian Ruble (pre-2016)
- BZD - Belize Dollar
- CAD - Canadian Dollar
- CDF - Congolese Franc
- CHF - Swiss Franc
- CLF - Chilean Unit of Account (UF)
- CLP - Chilean Peso
- CNH - Chinese Yuan (Offshore)
- CNY - Chinese Yuan
- COP - Colombian Peso
- CRC - Costa Rican Colón
- CUC - Cuban Convertible Peso
- CUP - Cuban Peso
- CVE - Cape Verdean Escudo
- CYP - Cypriot Pound
- CZK - Czech Koruna
- DJF - Djiboutian Franc
- DKK - Danish Krone
- DOP - Dominican Peso
- DZD - Algerian Dinar
- EEK - Estonian Kroon
- EGP - Egyptian Pound
- ERN - Eritrean Nakfa
- ETB - Ethiopian Birr
- EUR - Euro
- FJD - Fijian Dollar
- FKP - Falkland Islands Pound
- GBP - British Pound Sterling
- GEL - Georgian Lari
- GGP - Guernsey Pound
- GHS - Ghanaian Cedi
- GIP - Gibraltar Pound
- GMD - Gambian Dalasi
- GNF - Guinean Franc
- GRD - Greek Drachma
- GTQ - Guatemalan Quetzal
- GYD - Guyanaese Dollar
- HKD - Hong Kong Dollar
- HNL - Honduran Lempira
- HRK - Croatian Kuna
- HTG - Haitian Gourde
- HUF - Hungarian Forint
- IDR - Indonesian Rupiah
- IEP - Irish Pound
- ILS - Israeli New Shekel
- IMP - Isle of Man Pound
- INR - Indian Rupee
- IQD - Iraqi Dinar
- IRR - Iranian Rial
- ISK - Icelandic Króna
- JEP - Jersey Pound
- JMD - Jamaican Dollar
- JOD - Jordanian Dinar
- JPY - Japanese Yen
- KES - Kenyan Shilling
- KGS - Kyrgyzstani Som
- KHR - Cambodian Riel
- KMF - Comorian Franc
- KPW - North Korean Won
- KRW - South Korean Won
- KWD - Kuwaiti Dinar
- KYD - Cayman Islands Dollar
- KZT - Kazakhstani Tenge
- LAK - Lao Kip
- LBP - Lebanese Pound
- LKR - Sri Lankan Rupee
- LRD - Liberian Dollar
- LSL - Lesotho Loti
- LTL - Lithuanian Litas
- LVL - Latvian Lats
- LYD - Libyan Dinar
- MAD - Moroccan Dirham
- MDL - Moldovan Leu
- MGA - Malagasy Ariary
- MKD - Macedonian Denar
- MMK - Myanma Kyat
- MNT - Mongolian Tugrik
- MOP - Macanese Pataca
- MRO - Mauritanian Ouguiya
- MRU - Mauritanian Ouguiya (new)
- MTL - Maltese Lira
- MUR - Mauritian Rupee
- MVR - Maldivian Rufiyaa
- MWK - Malawian Kwacha
- MXN - Mexican Peso
- MYR - Malaysian Ringgit
- MZN - Mozambican Metical
- NAD - Namibian Dollar
- NGN - Nigerian Naira
- NIO - Nicaraguan Córdoba
- NOK - Norwegian Krone
- NPR - Nepalese Rupee
- NZD - New Zealand Dollar
- OMR - Omani Rial
- PAB - Panamanian Balboa
- PEN - Peruvian Nuevo Sol
- PGK - Papua New Guinean Kina
- PHP - Philippine Peso
- PKR - Pakistani Rupee
- PLN - Polish Zloty
- PYG - Paraguayan Guarani
- QAR - Qatari Rial
- RON - Romanian Leu
- RSD - Serbian Dinar
- RUB - Russian Ruble
- RWF - Rwandan Franc
- SAR - Saudi Riyal
- SBD - Solomon Islands Dollar
- SCR - Seychellois Rupee
- SDG - Sudanese Pound
- SEK - Swedish Krona
- SGD - Singapore Dollar
- SHP - Saint Helena Pound
- SIT - Slovenian Tolar
- SKK - Slovak Koruna
- SLL - Sierra Leonean Leone
- SOS - Somali Shilling
- SRD - Surinamese Dollar
- SSP - South Sudanese Pound
- STD - São Tomé and Príncipe Dobra
- STN - São Tomé and Príncipe Dobra (new)
- SVC - Salvadoran Colón
- SYP - Syrian Pound
- SZL - Swazi Lilangeni
- THB - Thai Baht
- TJS - Tajikistani Somoni
- TMT - Turkmenistani Manat
- TND - Tunisian Dinar
- TOP - Tongan Pa'anga
- TRY - Turkish Lira
- TTD - Trinidad and Tobago Dollar
- TWD - New Taiwan Dollar
- TZS - Tanzanian Shilling
- UAH - Ukrainian Hryvnia
- UGX - Ugandan Shilling
- USD - United States Dollar
- UYU - Uruguayan Peso
- UZS - Uzbekistani Som
- VEF - Venezuelan Bolívar
- VES - Venezuelan Bolívar Soberano
- VND - Vietnamese Dong
- VUV - Vanuatu Vatu
- WST - Samoan Tala
- XAF - Central African
- CFA Franc BEAC
- XAG - Silver Ounce
- XAU - Gold Ounce
- XCD - East Caribbean Dollar
- XCP - Copper Ounce
- XDR - Special Drawing Rights
- XOF - West African CFA Franc
- XPD - Palladium Ounce
- XPF - CFP Franc
- XPT - Platinum Ounce
- YER - Yemeni Rial
- ZAR - South African Rand
- ZMK - Zambian Kwacha (pre-2013)
- ZMW - Zambian Kwacha
- ZWD - Zimbabwean Dollar (pre-2009)
- ZWL - Zimbabwean Dollar
Please contact your ServiceChannel representative to turn on multiple languages and/or currencies.