Taking Action on Providers in Compliance Overview

Owned by Anastasia Medovkina
Last updated: Oct 21, 2022
2 min read

Once you have configured the filters and the Compliance Table view, you may decide to take action on one or several providers.

Picture showing the list of available actions you may take on providers

Here is the list of available actions:

  1. Export. Downloads the compliance information about the selected provider(s) as an Excel file. 
  2. Email. Allows you to email the selected provider(s).
  3. Apply Labels. Applies labels to the selected provider(s) in the table. If you have not found the label you need, click Manage All Labels to add new labels, delete, and edit the old ones.

    Picture showing how to apply labels to the providers
  4. Mark as Do Not Dispatch. Flags the selected provider(s) as Do Not Dispatch.
  5. Remove Do Not Dispatch. Unflags selected provider(s) as Do Not Dispatch.
⦿ How to Take Action on Providers in Compliance Overview
  1. Go to ServiceChannel.com  > Hamburger Menu > Compliance Manager. The Compliance Overview page appears. 
  2. In the Providers List, select the checkboxes next to the needed providers. The Actions button becomes bright blue once you have selected at least one provider.
  3. Click Actions and select the action you would like to take:
    1. Export
    2. Email
    3. Apply Labels
    4. Mark as Do Not Dispatch
    5. Remove Do Not Dispatch

Here’s a handy example of how to email several providers:

Video example showing how to take action on providers



The next article is Managing Insurance Certificates in Compliance Overview.

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