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About the Projects Module

About the Projects Module

Projects Module allows Facilities Managers and Facility Project Managers to associate multiple Work Orders and RFPs to a specific project for a single location. Unlike using the Dashboard and Service Automation to submit individual Work Orders and RFPs, Projects Module allows you to manage multiple large amounts of work into one project. You can also conduct scope work in advance without dispatching Service Providers. A project can have a continuation of scoping in advance until it reaches the appropriate Approval Cycle status of the Project Lifecycle.

With this module, you can:

  • Scope a project;
  • Add RFPs;
  • Link existing work orders to a project;
  • View all cost information pertaining to a project;
  • Add level approvers for projects and change orders within a project;
  • Review project notes; and
  • Upload attachments. 


Details of a Project

A new project is started for a specific location, from here, you can manage the work orders, trades, providers, assets, and RFPs associated with that project. Projects move through the Project Lifecycle (similar to Work Order Lifecycle) so you are aware of the project's status. Once the project is approved, you can manage & track project scope changes and review new cost metrics reporting. New cost metrics reporting allows for forecasting potential costs, tracking approved costs, and comparing how much a project eventually cost vs. how much the project was originally forecasted. For example, for a single project, you can perform cost analyses by comparing forecasted project costs with approved costs. When a project is completed, performing a cost analyses comparing incurring cost vs. the original estimated cost

Accessing Projects Module

You can access the Projects Module in Service Automation

⦿ How to access the Projects Module

1. Click the navigation menu button in the upper left corner where a list of module links will appear. 

2. Click Projects to enter the Projects Module. You will land on the Projects Module homepage which is Projects Tab.  

Navigating Projects Module

Filter Options

When filtering from within the Projects Module, a multi-Filter-By is available that allows you to select multiple value inputs within each specific filter choice. This supports a faster and more efficient way of locating information. Each multi-Filter-By is designed specifically for each section. The 5 sections that utilizes the multi-Filter-By option are:

  1. Approved Required
  2. Programs
  3. Projects
  4. Tasks
  5. Budgets

Implementing Characters in the Field Box

When filtering in specific fields for multiple values, you can copy and paste into the fields. Doing so, separates the values being searched. The following characters can be used:


Field BoxCharacters
Project ID and Program IDcomma, semicolon, and space
Other Field Boxessemicolon


Viewing Batch History

Using the bulk upload features creates a batch history report about the outcome of each batch. Each batch history provides detailed information along with its own batch ID. You can download the results to a spreadsheet.
Batch History list


⦿ How to Download Batch History Report
  1. Click the Batch History tab to view the batches.
  2. Locate a batch history from the list and click the 3 vertical dots under the Actions column.
  3. Click the Download Results link to download the batch. 
    Download Results button

Viewing Projects Module in Analytics 

The Projects Module is in communication with Analytics where you can utilize the Projects Dashboard - All Projects to analyze projects from different perspectives, discover various data findings, and support choices made in regards to each project.

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