FTM Provider Permissions

You have the ability to grant inventory permissions to your FTM internal providers who deal with your inventory in the ServiceChannel Provider mobile app. This allows you to control who can update inventory data and what inventory data can be modified.

Inventory Permissions for FTM Internal Providers

Here are the permissions you can set:

• View Stock: Allows providers to view stock records. This permission is enabled by default for all of your providers.
  

  A stock record includes information (part name, number, type, available quantity, etc.) on a particular part that is on hand at your inventory location.

• Create Stock: Empowers providers to add new stock records to inventory locations.

• Modify Stock Properties: Permits providers to update existing stock records except for the part quantity on hand.
• Stock Adjustments Audit: Grants the ability to edit the part quantity that is on hand at a location.
• Create Transfers: Enables technicians to create transfers via the SC Provider mobile app.  
• Receive Inventory: Enables technicians to mark inventory transfer items as received via the SC Provider mobile app.
• Parts Purchasing: Grants permission to technicians for parts purchasing with a NTE amount to increase and maintain inventory. 

Assigning Inventory Permissions to FTM Providers

Check the steps below to learn how you can grant your FTM internal providers the ability to manage inventory via the SC Provider.

The provider is assigned inventory permissions. When they access the Inventory module in ServiceChannel Provider, they can perform actions based on the permissions given to them.