Viewing Asset Information in SC Provider
All the information on the asset you are requested to repair or replace per work order is now available in SC Provider.
Navigating to Asset Details
Here are a few ways for you to access asset details in SC Provider:
Click the required section below to expand it and view the instruction.
Viewing Asset Details
The Asset Record screen provides asset details in the following 5 sections:
1 Asset Overview
Contains key asset details such as asset tag ID, asset tag (if available), primary trade, and asset type.
2 Additional Information
Displays additional asset details such as the physical area where the asset is located, brand, model and serial numbers, installation date, and more. What asset information appears here depends on your client’s preferences.
3 Service History
Shows up to 5 latest work orders associated with the asset and assigned to your company. Tap See More to view more work orders. To view details of each work order, tap the corresponding tracking number.
4 Warranty Coverage
Contains warranty information for assets if applicable. You can view the current warranty status, date when the warranty ends,
default provider, NTE amount, priority, and category for work orders associated with this asset as well as the warranty period in months.
5 Custom Attributes
Custom attributes appear here only if they have been provided by asset managers.
