Scanning and Validating Assets Onsite
While onsite, you can scan assets via the ServiceChannel Provider mobile app to prove that you are in front of the right asset — the one associated with the location for which the work order was created.
Once an asset tag is scanned, the app validates whether the asset on the work order has the same asset tag as the scanned asset. This allows your clients to ensure that service costs are associated with the correct asset as well as track the condition of asset tags, confirming that they are present and read without issues.
If tags are missing or damaged, your clients may consider retagging their assets.
Whether you are required to validate assets upon checking into a work order depends on your client's asset scanning and validation preferences.
