Refrigerant Work Order Management Workflow

The workflow for work orders that involve assets that contain ozone depleting refrigerants is similar to other work orders, with a few added enhancements, designed to assist in keeping your company compliant with local and national laws. When an asset that contains refrigerant requires additional refrigerant to be added, the EPA requires that a Leak Rate Calculation be conducted to determine whether or not the legally allowable percentage of ozone depleting refrigerants has exceeded the threshold set for the specific type of asset. If the threshold has been exceeded, then the company must either repair the leak within 30 days or develop a Retrofit or Retirement plan for the asset. Additionally, each time refrigerant is added a leak record must be created, regardless of whether or not the threshold has been breached.

Follow-Up Refrigerated Work Orders

When a technician has serviced a refrigerated work order, they are required, by law, to enter the addition or removal of any ozone depleting refrigerants, including the reason why the charge was changed. Technicians with the appropriate permissions can add refrigerant use via ServiceChannel Provider, while the work order is in an Open  status, or the refrigerant information can be added via Service Automation at a later time. If the amount of refrigerant used is enough to breach the set leak rate threshold  then a Leak Record will be created. Once the leak record modal appears, all information requested must be entered at that time. However, if  the requested information is not entered a follow-up work order will be created. The follow-up work order is created so that the legally required follow-up and resolution to the leak can be properly addressed.