Searching for Work Orders from the Homepage
Search by Individual Work Orders
Search Criteria
You can find work orders by using either the Exact Search or Starting with search terms.
Exact Search | Starting with search |
Certain search criteria, such as Tracking numbers or Location IDs, are searchable only by their full, precise number. You cannot use a partial term to search for records using the Exact Search. | The beginning of the term used to search must match the beginning of the desired record. |
For example, when searching for Tracking # 12345678, you can only use “12345678” to search. Partial terms, such as “123” or “12345,” will not pull up the desired records. | For example, when searching for all work orders with Purchase Order numbers between PO-180 through PO-189, using a search term beginning with “PO-18” will pull up all work orders with PO numbers between PO-180 through PO-189, as well as all other work orders fitting that criterion (say, “PO-1887”). |
| You cannot search using wildcards such as asterisks (*) (for example, “123*”). |
Searching for Work Orders by Location
Exclude Maintenance
Read the next article in this series: Communicating with a Client.