Updating Asset Statuses in Provider Automation
- Anastasia Troichuk (Unlicensed)
You can update the asset status from the asset details page.
Accessing the Asset Details Page
There are two ways for you to navigate to the asset details page: either by clicking the Asset Tag ID on the work order that was created to repair or replace the asset, or by navigating to the hamburger menu and selecting Assets (Equipment) > Manage Assets.
Updating the Asset Status
By following either of these paths, you land on the asset details page and can get down to updating the asset status.
- Find the desired asset, and open the asset details page.
- Under the Asset Details tab, select the status from the Asset Repair Status drop-down list.
- In Use
Out For Repair
1. Indicate whether you replaced the broken asset with a different one.
2. Specify the place where the asset was moved.
3. If a replacement took place, pick the asset you replaced the broken asset with. The list contains assets with the Repaired status and with the same asset type and location that your original asset. When ready, click Save.
Replacement Recommended
- Repaired
- In the overlay that appears, provide a comment if required, and click Save to capture the status change.
Each change made to the asset status is captured and stored on the Asset Status History tab.
