Viewing Mobile Invoices
- Anastasia Medovkina (Deactivated)
ServiceChannel Mobile lets you review invoices on the go and take action on them.
Viewing Invoices via ServiceChannel Mobile App
You can view all the invoices that providers submit to your company. It gives you high transparency along the invoice processing cycle, so you know which invoices are Open, Reviewed, Approved, placed On Hold, Rejected, or Paid.
Please, contact your ServiceChannel representative should you need to change the decimal point (.) to decimal comma (,) on non-monetary amounts, such as:
- Hours and Duration
- Quantity Amounts
- Weight.
- Go to the ServiceChannel Mobile app > Invoices.
The Invoices list appears.
If you do not see the needed invoices, make sure you have the right permissions.
Each user can view the list of invoices depending on:
On the Invoices list, you will see the Invoice Cards
showing brief information on each invoice to help you find the needed one.
Viewing the Invoice Details Via Mobile App
Each invoice contains information about a completed work order related to this invoice, charges, and other invoice information.
- Open the ServiceChannel Mobile app > Invoices.
The Invoices List appears. - On the Invoices List, tap the needed invoice to view its details.
The Invoice Details page reflects:
- Brief information about the invoice and related work order.
- GL Code. When tapped, it edits the invoice approval code. Find additional information about Updating GL Codes.
- The Details tab. Contains attachments added to the invoice and specified invoice information.
The Charges tab. Shows the amount of each requested charge and a provider's check-in/out timing.
You may also see the Warning
icon. It indicates that there is a price mismatch. Tap the Charges tab to view where the price mismatch occurred. 
- Navigate between the Details and Charges tabs to view the expanded invoice details.
The next article in this series is Filtering and Searching for Invoices via ServiceChannel Mobile.
