Users who receive an email invitation to use ServiceChannel Provider Mobile can login using their technician account.
Users who have not received an email invitation may only login with a PIN code. Please see Using SC Provider with a Company PIN for more information.
To login using a technician account, the user must be set up and invited as a Technician in Provider Automation. For more information, see Adding and Modifying Users and Assigning User Roles under Provider Automation.