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Registering in Provider Automation

Registering in Provider Automation

Registering for Provider Automation happens in 4 steps: 

  1. Choose to register with Fixxbook. 

  2. Create your email and password. 

  3. Provide your name and geographical location. 

  4. Enter your business name, business type, tax ID, and business address. 

Quick Tips

  • Please note that effective June 2, 2026, all new providers who join ServiceChannel as well as existing providers are required to adhere to an enhanced password policy. Learn more about the new password requirements.

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It takes 4 steps to register for Provider Automation.

Follow the instructions below to gain a more in-depth understanding of the registration process. 

How to Register for Provider Automation

 

  1. In your browser, enter fixxbook.servicechannel.com, and then click the Provider Registration link below the Login button.

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  1. Enter your Email and Password. Follow the recommendations to create a strong password. When ready, click Next.

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  1. Enter your First Name, Last Name, Country, State, and Company Phone Number. Also, select the Terms of Service checkbox, and then click Next. 

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  1. Enter your Business Name, Type of Business, Tax ID, Company Address, City, and Fax Number (optional).

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The Type of Business drop-down list is available to US-based providers only.

Note that the Tax ID field is different for companies based on the selected country and business type: 

  • US-based companies: There are two options for entering the tax ID: EIN (Employer Identification Number) and SSN (Social Security Number).
    The EIN should have 9 digits and no dashes.
    The SSN is a nine-digit number formatted without dashes.

  • Canadian companies: Either of the following two types of tax ID can be entered: BN (Business Number) and SIN (Social Insurance Number).
    The BN should have 15 characters and no dashes.
    The SIN is a nine-digit number formatted without dashes.

  • European countries: Enter the VAT ID (Value Added Tax Identification Number). 

  1. (When applicable) Note that some fields are populated from the previous step and cannot be edited on the final registration page. To update the Country, State, or Phone Number, click the Previous button at the bottom of the page, and then make the required changes.  

  2. (Optional) Configure your regional settings. 

    1. Select the language.  

    2. Select your currency code.  

    3. Select the preferred decimal separator. 

    4. Select time and date formats. 

    5. Click Save in the Regional Settings overlay. You can always change your regional settings in your Fixxbook profile settings. 

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  1. Click Next. You are registered and landed on your Profile page. The next step is to complete your profile.

Password Requirements

ServiceChannel has introduced enhanced password requirements for all new providers. To keep your passwords strong and your user accounts secure, it’s recommended that you follow these password requirements.

The new policy applies to new providers who joined ServiceChannel after June 2, 2026 as well as to existing providers who need to update their existing passwords.  

Minimum Password Length

Passwords must be at least 12 characters long. 

Uppercase letters (A–Z) 

Use at least one uppercase letter. 

Lowercase letters (a–z) 

Use at least one lowercase letter. 

Numbers (0–9) 

Use at least one number. 

Special Characters 

By default, special characters are not required. When necessary, you can use the following characters: @#$%^&_* 

Password Uniqueness 

 

You will not be able to reuse your previous 10 passwords. 

Minimum Password Age 

Passwords cannot be changed more than once within 24 hours. 

Failed Login Attempts 

Accounts must be locked after 5 consecutive failed authentication attempts. 

Lockout Duration 

Once locked, accounts will remain inaccessible for 15 minutes. Accounts will automatically unlock after this period. 

 

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