Users who receive an email invitation to use ServiceChannel Provider Mobile can login using their technician account.
Users who have not received an email invitation may only login with a PIN code. Please see Using SC Provider with a Company PIN for more information.
To login using a technician account, the user must be set up and invited as a Technician in Provider Automation. For more information, see Adding and Modifying Users and Assigning User Roles under Provider Automation.
After you log in, you can:
- Search, filter, and sort work orders
- Check in and out of work orders
- Add notes to provide important details
- Take photos and videos and add them to work orders
- Attach any files to work orders
- Create new work orders
Articles in this Section
Related Articles