30/Jan/19 | Service Automation RNs

Features and improvements


 

No features and improvements for this version.

 

Bug fixes


 

Admin. We've solved the issue that didn't allow you to upload locations templates if your profile had no user name.

General. Some of you couldn’t go to view the work order details via WO notification emails — the link in the email was inactive.

Work Orders. On the WO details page, should the Problem Description section contain a long resolution, it won’t be cut off anymore.

Work Orders. Previously, you couldn’t filter WOs by location name if it contained an apostrophe. This is possible now even if a location name has any other special character.

Work Orders. When you applied a saved filter with the Only Show Providers with Technicians option, the number of WOs you saw on the new WOs list was incorrect.

Work Orders. WOs without an NTE amount didn’t show up on the new WOs list.