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About Field Tech Manager

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The Field Tech Manager solution utilizes three applications alongside Service Automation:

User Management
in Provider Automation

 For managing individual internal technicians

User Management

Work Order Assignment
in Provider Automation

For managing work orders assigned to your internal technician team

Work Order Assignment (aka WorkForce)


ServiceChannel Provider Mobile

For your internal technicians to check in/out and
track their work on service requests

SC Provider for FTM techs


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