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Using Discovery to Search for Providers

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Discovery helps you search for provider partners by trade and/or location as well as discover providers based on ServiceChannel data-driven recommendations.

Sections of the Discovery Page

The Discovery page includes:

Discovery page in Provider Search

  1. Trade/Provider Search Field: Look for providers by company name or trade they work in. 
  2. Location Search Field: When Location Services are turned on in your browser, this field uses your current location. Otherwise, use this field to enter your location or the location where you are looking for service.

    When you first navigate to Provider Search, you may be asked to grant access to your location in your browser. After you do this, the location field on the Discovery page will default to your current location.

  3. Discovery Recommendations: This area lists providers that best fit your needs based on either our recommendations or your search criteria.
    1. The first two recommendations are curated by ServiceChannel — these are providers who are considered the best at a national level, based on deep data-driven analysis. Though they may not correlate directly with your business, you might decide to keep them top of mind for future projects. Clicking any of these recommendations will take you to a list of providers to discover.
    2. The third recommendation is specifically catered to your needs — every time you have a trade with less than three assigned providers at a location, ServiceChannel  suggests providers in this Discovery area to help you expand your coverage. Clicking this recommendation will take you to a list of providers to discover for that location’s coverage area. 

Searching for Providers in Provider Search

You can search for providers either by trade and location or by their business name.

⦿ How to Search for Providers in Provider Search
  1. In the Trade/Provider search field:
    1. (searching by trade) Enter a trade name.
    2. (searching by provider name) Enter the business name of the Provider.

      When you’re uncertain of the correct trade name or Provider Business name, start entering its first letters to view suggestions. Select the desired option from the list.

  2. In the Location search field, enter either a city/state or zip/postal code, and then click the magnifying glass icon 🔍. 
    1. (When searching by trade/location) The Discovery Search Results page opens.
      Searching for a provider by trade and location in Provider Search
    2. (When searching by Provider Name) The profile page in Provider Search appears.
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