Jul 29, 2020 | Service Automation and Provider Automation RNs

ALP. Next time you click the Completed Not Invoiced metric under Invoices on the Actionable Landing Page, you land on the WOs list — with the filters applied to ensure you see the same WOs count on both the ALP and the WOs list.

Planned Maintenance Manager. It’s now way easier to check what assets are associated with each PM location. Watch for the Assets column on the list of PM locations that relate to a PM service. Need to add or remove assets from a PM location? Click the number in the Assets column, and take the required action.

Asset Manager. Apologies to providers who couldn’t view asset details from the old asset details page. The page no longer throws an error.

Dashboard. The zh-HK culture that you set in your dashboard settings would switch your dashboard to the simplified Chinese language instead of the traditional Chinese for Hong Kong.

Dashboard. You were about to submit a service request, but an error didn’t let you do that. If you used the European date format (DD.MM.YYYY) in your dashboard, you were likely to face this issue.

Invoices. You couldn’t add attachments to your invoices if shortly before that you had downloaded an Excel report on invoices. The app doesn’t show this weird behavior anymore.

Site Planning Manager. In a site planning report, long descriptions of checklist items overlapped each other, making it impossible for you to read them through. Lengthy descriptions look distinct now.

Work Orders. Email notifications about new WO notes contained broken links if these notes were added via the API. The links are doing their job again — teleport you to the corresponding pages.

Work Orders. Experienced issues saving edits to work orders? Adding or updating the WO resolution triggered an error. Not anymore!