Your permissions determine access to these segments, as set by your ServiceChannel administrator.
The Dashboard is divided into the following segments:
I. Left Navigation Panel:Links that steer you to the appropriate pages in the Dashboard, as follows:
⦿ How to <replace this text>
Note
You may see additional links that navigate to more information, such as user guides, company information, classes, or dashboard administrative privileges.
Heading 2 looks like this - choose Heading 2 and then change the color to the top row, 5th from the left.
and Heading 3 should look like this - choose Heading 3 and then change the color to the top row, 5th from the left.