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About Field Tech Manager

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The Field Tech Manager solution utilizes three applications alongside Service Automation:

1 User Management in Provider Automation

 For managing individual internal technicians

User Management

2 Work Order Assignment in Provider Automation

For managing work orders assigned to your internal technician team

Work Order Assignment (aka WorkForce)

3 ServiceChannel Provider Mobile

For your internal technicians to check in/out and
track their work on service requests

SC Provider for FTM techs

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