The Actionable Landing Page (or ALP) is the home page of Service Automation. It summarizes requested work orders, proposals, and invoices that require your attention, or on which you can take action. By highlighting emergency and non-emergency work orders and proposals in need of attention, you can take action and respond to issues faster. By default, the Actionable Landing Page shows all work orders, proposals, and invoices created within 45 days of the scheduled call date. The metrics on the Actionable Landing Page automatically refresh every 5 minutes.
Navigating the ALP
- Searching for work orders
- Viewing Actionable Landing Page Metrics
- Creating a Service Request
- Configuring Landing Page Settings
- Interacting with the Digital Success Bot and Chat
Filters are now in the Landing Page Settings in the gear icon.
If you have Network Opportunities, you may see an Opportunity Card on the right hand side of the ALP. Each Opportunity Card has a trade and a number of locations where you can potentially improve your Private Network by inviting new, better-performing providers based on their scores. You will also see the average potential performance improvement in percentage.
- Click See Opportunities > to go to Provider Search and explore new opportunities.
