Verification Status
Once you enter all required information in Service Automation, verification for invoice payments is usually complete within 5 business days. The status of the verification progress is indicated in three sections in the Verification for Payment page.
Under Verification of Payment section, you will see the overall status and the eligibility for receiving payments.
- When the verification is complete, the message “Verification Success, Ready to Receive Payments” appears at the top.
- Green check mark indicates verification is complete.
- Red exclamation indicates that you have an action item; for example, a supporting document may be required for business owner or bank account to complete the verification.
- Grey bar indicates information has not yet been submitted for verification.
Icons next to Company Details and Payment Accounts indicate the status for these items. Should an additional document be required, for example, for verifying identity of business owner or banking information, the required document name will be listed in the corresponding section.