May 8, 2020 | Service Automation and Provider Automation RNs

Invoices. When providers wanted to get invoices with mismatched rates and selected either the Invoice Rate > Agreed Rates or Invoice Rate < Agreed Rates checkbox on the filters panel, an error appeared on their way. Done with that!

Work Orders. In case providers cannot delete their subcontractors or subcontractors cannot disconnect from their providers in the Work Order Assignment section, all of them get a clear message explaining why it’s impossible. That’s the case when the provider’s work order has already been assigned to the subcontractor’s techs. We sent no error message before, leaving employees without the slightest hint.