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Service Automation Administration

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Watch the Overview Video

The Service Automation Administration module, or Admin, is designed to provide you with self-service functionality to perform system administration tasks. You can use Admin to configure and manage the following features within Service Automation.




Accessing this Module

Contact your SC Account Manager to turn this on. 

 How to Access
  1. Log in to Service Automation using your username/password or through single sign-on service.
  2. Navigate to more > Admin.

You will see the Location Notes Headers page and the tabs for the different sections of the Admin module in the submenu. You can access all sections of the Admin module from this submenu.

 Permissions

Turn on the Admin User permission (Admin module).

Speak with your internal ServiceChannel administrator to turn on this permission

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