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About Invoice Auto-Approval

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Invoice Auto-Approval allows you to approve assorted invoices automatically based on your configuration. Use the invoice auto-approval function when certain invoice types do not need your attention, and we ensure that the invoices are processed accurately, on time, and in compliance with the criteria. 

To use auto-approvals at least one invoice attribute should exist, and one provider selected. 

Invoice Auto-Approval is not available if you already have a customized auto-approval process. 

The auto-approval process runs: 

  • at 6:00 am and 8:30 pm EST on Sundays–Fridays 
  • at 8:30 pm EST on Saturdays. 
⦿ How to Access Auto-Approval
  1. In the Service Automation hamburger menu, navigate to Admin > Invoices > Auto-Approval. The Invoice Auto-Approval page appears. 

Screenshot showing how to access the auto-approval

The Auto Approval configuration is available for admin users only.

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