The Actionable Landing Page (or ALP) is the home page of Service Automation. It summarizes requested work orders and proposals that require your attention, or on which you may take action. By highlighting emergency and non-emergency work orders and proposals in need of attention, you may take action and respond to issues faster.
You may filter these work orders and proposals by trade, category, region, district, and/or location note headers (up to 10), to hone in on the most crucial areas of attention.
By default, the Actionable Landing Page shows all work orders and proposals created within 45 days of the scheduled call date. The metrics on the Actionable Landing Page automatically refresh every 5 minutes.
You may also search for work orders and create a service request on this page, as well as review Messages from ServiceChannel.
