21/May/19 | Service Automation and Provider Automation RNs

Features and improvements


 

Proposals and RFPs. Filtering proposals and requests for proposals (RFPs) by trade is faster now since you can select multiple trades at once. Just click a three-line icon next to the Trade dropdown and choose the trades you need.

Work Orders. On the filters panel of the new WOs list, the dropdown for selecting a technician goes right after the Provider dropdown.

 

Bug fixes


 

Admin. All your attempts to reinvite a user in Provider Automation failed — neither you received a confirmation of your actions, nor the user got an invitation.

Admin. The Site Access Rules section was missing from the main menu when you opened the menu from Planned Maintenance.

Asset Manager. For assets uploaded via a text template, specific French characters in asset details were displayed incorrectly. We’ve solved this issue.

General. When you created a dashboard service request and clicked the link to view attachments for the location, you got an error.

Work Orders. In Provider Automation, the “Declined” status was missing from the extended statuses dropdown when you filtered open WOs. Check it now — it’s right there.

Work Orders. When you go back to the WOs list after viewing the details of a WO, the filter panel on the left doesn’t collapse anymore.