SC Provider 2106.2 Android RNs

Features and improvements




Work Orders. To quickly find work orders by caller, enter the caller name in the Service ID search field. The app will find all service requests matching the specified caller name.

Bug fixes




Work Orders. Some FTM internal technicians lost their ability to update assets on work orders from the WO details screen. It happened in case their client prevented external providers from changing assets on service requests. The rule that was applied for external providers also spread to FTM internal techs, disrupting their work. Now, assets on work orders can be updated by FTM techs regardless of their client’s settings for external providers.

This version was released on Jun 21, 2021.