Service Automation provides templates that allow you to upload and download your MLI Levels and Rules. This is useful for when you have a large number of users to add to levels or have extensive rules, and need to quickly upload or manage that information.
Instructions
Instructions on using these templates are listed in detail in Service Automation.
MLI Levels instructions are located under Upload and Download MLI Levels.
MLI Rules instructions are located under Upload and Download MLI Rules.
