Setting Up Notification Sounds in ServiceChannel Provider
Technicians using IOS and Android devices can opt to enable notification sounds for emergency and non-emergency work orders. The notification sounds adds an additional layer of connectivity to the work order process.
⦿ How to Set up Work Order Notification Sounds in FTM
- Contact your ServiceChannel Rep. to have the feature turned on.
- Log into ServiceChannel Provider app.
- On the landing screen tap Settings.
- Tap, either Non-emergency Work Orders or Emergency Work Orders, depending on which you want to set the notification sound for.
- Select the sound you want to hear for that type of work order.
- Tap Ok to save your selection.
- Repeat the process to set the sound for the remaining work order type.
