Feb 23, 2023 | Service Automation and Provider Automation RNs

Core modules

ALP. The number of work orders displayed in the metrics on the Actionable Landing Page (ALP) and the WOs list page didn't match in the German version of ServiceChannel. Now German speakers see the same WOs count on both the ALP and the WOs list.

Proposals. The Proposals page was a little on the slow side — it took too long to load it. We've made some performance improvements so that the Proposals page is loading much faster now.

Proposals. The Asset Intelligence section was not visible on the proposal detailed view. Now assets are displaying on proposals as expected.

Work Orders. After uploading auto-assignment rules in bulk in the Work Order Assignment section of Provider Automation, you might have noticed that no changes were made if you entered "ALL" in the Trade and/or Locations columns of the MS Excel template. We've spotted the problem and cracked it.

Add-on modules

Refrigerant Tracking Manager. Upon adding a refrigerant part use on a PM-generated work order, when you accidentally double-clicked on the Continue button on the Add Refrigerant Usage modal, several duplicate part use recordings were created instead of one. We’ve done away with this problem.