Jan 25, 2023 | Service Automation and Provider Automation RNs

Features and improvements




Core modules

Work Orders. From now on, when you batch edit work orders on the work order list page, you can also update GL codes.

Add-on modules

No features and improvements for add-on modules.



Bug fixes




Core modules

Locations & Provider Assignments. Providers with an ampersand & in their names were displayed incorrectly. With this release, this special character is not an issue anymore.

Locations & Provider Assignments. Unexpectedly, the MS Excel locations template didn’t get uploaded. What was the reason was anyone’s guess since we showed no error message. We’ve mended our ways — next time you’ll see the reason in the Error Code column of the results file.

Webhooks. When you double-clicked on the Save Webhook button, several duplicate subscriptions were created instead of one. We’ve done away with this problem.

Add-on modules

Refrigerant Tracking Manager. Upon adding a refrigerant part usage on a PM- generated refrigerant work order, a provider might have noticed that the Add Refrigerant Use modal didn't display assets attached to a work order. The issue is fixed.