SC Mobile 2107.2 iOS RNs

Asset Scanning. Even if the asset that you’ve scanned to create a work order doesn’t match any asset type specified in your dashboard issue list, you will be able to submit your WO associated with this asset. Our new feature removes the limitation that prevents you from creating work orders for assets where the asset type isn’t added to your issue list. 📞 Contact your ServiceChannel representative to enable the new feature.

General. When you searched for a location by keyword, the information that matched your search criterion wasn’t highlighted on the screen with search results. Now the matching info is highlighted, making it easier for you to track down the required location.

Asset Scanning. When creating a new work order, you scanned an asset but couldn’t pick the required problem type as there were no options available. This all happened in case the Area (Physical/Serving) of the scanned asset didn’t exist among the areas in your dashboard issue list. You don’t get stuck anymore: the app lets you pick another available area that matches the type of the scanned asset.