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Setting Asset Statuses in Provider Automation

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You can update the asset status from the redesigned asset details page.

Accessing the Redesigned Asset Details Page

There are two ways for you to navigate to the asset details page:

Click the asset tag ID on the required work order — list view.

Open the hamburger menu, go to the Assets (Equipment) module, and find the asset on the asset list. Once you land on the old asset details page, click Try New Asset Detail.

By following either of these paths, you land on the redesigned asset details page.

Updating the Asset Status

⦿ How to Update Asset Statuses in Provider Automation
  1. Under the Asset Details tab, select the status from the Asset Repair Status drop-down list.
  2. Find the desired asset, and open the redesigned asset details page.

    1. In Use 
    2. Out For Repair

       Expand the section to learn how to set this status.

      1. Indicate whether you replaced the broken asset with a different one.

      2. Specify the place where the asset was moved to.

      3. If a replacement took place, pick the asset you replaced the broken asset with. The list contains assets with the Repaired status and with the same asset type and location that your original asset. When ready, click Save.

    3. Replacement Recommended 

    4. Repaired
  3. In the overlay that appears, provide a comment if required, and click Save to capture the status change.

Each change made to the asset status is captured and stored on the Asset Status History tab.

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