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When you want to find a provider for specific trades in needed regions, start the provider search process by entering the desired trade and the required search area in the Search fields. For example, the Plumbing trade in New York Mills, Minnesota, United States. 

Should you need to find an exact company to perform facility services, you can start typing the provider’s company name in the first Search field. 

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You can use Provider Search in multiple ways to ensure your target goal of finding the right providers has been reached. 

Expand
titleExpand the section to learn more about other ways of provider search depending on your goals.


Goal Best Way to Start
There is no provider to replace with Network Opportunities and I want to explore high-performing providers for future projects. 

Use thefirst twoDiscovery cards to view the best providers in their industry. 

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I want to expand my coverage to ensure all my locations have providers for repair and maintenance services.

Use the third Discovery card to explore providers for specific areas withfewer than 3 providers assigned. 

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You can also use the cards below the Coverage Map to view the list of providers for a specific trade and location. 

I want to know if I need to replace any of my In-Network providers with better-performing ones for potential cost savings. Contact your ServiceChannel manager to enable Network Opportunities.  

Identify underperforming providers from your Private Network and see how you can improve your Network withbetter-performing providers.  




Info

You may have Network Opportunities enabled, but still seesee the Discovery cards and Coverage Mapap instead of Network Opportunities. It may happen because of the following reasons: 

  • Your user has Power User or/and Provider Assignment Editor secondary roles to be able to view Network Opportunities.  
  • Your current providers do not meet the requirements for provider analysis.   
  • There are no opportunity providers yet to replace old providers. Check if there are opportunities next month.

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Searching for Providers

You can search for providers either by trade and location or by their business name.

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title⦿ How to Search for Providers in Provider Search
  1. In the Trade/Provider search field:
    1. (Searching by Trade) Enter a trade name.
    2. (Searching by Provider Name) Enter the business name of the provider.
    3. (Searching by keyword) When you are uncertain of the exact trade name or provider business name, start entering its first letters to view suggestions. Select the desired option from the list.
  2. In the Location search field, enter either a city/state or zip/postal code, and then click the magnifying glass icon 🔍.
    1. (When searching by Trade/Location) The Search Results page opens.
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    2. (When searching by Provider Name) The profile page in Provider Search appears.

      Tip

      Once you have completed the search fields, you can filter providers by criteria to narrow your search results and compare providers’ providers’ relevance, performance, and KPIs to make the best choice. 

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