Versions Compared

Old Version 2

changes.mady.by.user Joseph Yarborough (Unlicensed)

Saved on

compared with

New Version 3

changes.mady.by.user Lamont Eddins

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

ServiceChannel has leveraged the geolocation mapping feature that is available for smartphones. With location services turned on, FTM technicians can tell how far they are away from a work order location by viewing the primary work order page. additionally, by tapping on the distance indicator, users will be taken to a map view of the location. 

     




Panel
bgColor#F9F9F9
titleColor#0e3367
titleBGColor#EAEAEA
borderStylenone
title⦿ How to Determine how far away you are from a Work Order Location
  1. Navigate to the work order's primary screen

  2. The distance from the work order location is listed in miles.
    Image Removed
    Viewing the distance in miles between technician and location.Image Added

    Note

    Note: Your devices Location Services must be enabled in order for this feature to work.



Panel
bgColor#F9F9F9
titleColor#0e3367
titleBGColor#EAEAEA
borderStylenone
title⦿ How to View the Area Map for a Work Order Location
  1. Tap on the Distance Indicator
    Image RemovedImage RemovedViewing the distance in miles between technician and location.Image AddedViewing the location on a map.Image Added
  2. Tap the back arrow to return to the work order screen




Live Search
spaceKeySCU
additionalpage excerpt
placeholderSearch our Knowledge Base
typepage

Panel
titleColor#ffffff
titleBGColor#5fa7d0
borderStylegroove
titleIn this Article

Table of Contents
maxLevel3
minLevel2
indent20px

Panel
titleColorwhite
titleBGColor#75a346
titleRelated Articles

Filter by label (Content by label)
showLabelsfalse
max8
showSpacefalse
sorttitle
cqllabel = "label" and space = currentSpace ( )