Jan 10, 2024 | Service Automation and Provider Automation RNs

Core modules

Asset Manager. You can now filter users on the Assets (Equipment) > Administration page by the group they belong to: all users, corporate users, and ServiceChannel employees users.

Add-on modules

No features and improvements for add-on modules.

Core modules

Admin. Some of you encountered a system error when making the priority non-selectable on the Edit Priority overlay on the Admin > WO Properties page. Now, the Non-Selectable checkbox works without a hitch.

Locations & Provider Assignments. To avoid confusion, we have removed the ability to assign a provider not in your Private Network to a trade.

Planned Maintenance. A system error message appeared when you added a new PM service on the Planned Maintenance > PM Services page. Now you can create PM services without error messages.

Provider Directory. After you uploaded new insurance documents on the Insurance Documents page under the specific client, the information was not prepopulated in the Workers Compensation and Employers Liability section. Also, you couldn't update it manually. It prevented you from submitting new insurance documents. We've settled that matter.

Add-on modules

No bugs for add-on modules.