Jun 29, 2022 | Service Automation and Provider Automation RNs
- SC Release Notes (Unlicensed)
- Veronika Maishutovich
Owned by SC Release Notes (Unlicensed)
Features and improvements
Core modules
Provider Search. We've added new sorting and filtering options to the Provider Search page. We know you want more details. Here they are:
- Under the sort functionality: Speed Score, Quality Score, Industry Match, and Trade Focused.
- Under the filter functionality: Diverse Business, Self-Performer, and Coverage Scale.
Check this ServiceChannel University article or watch the video to learn more about these options.
Add-on modules
No features and improvements for add-on modules.
Bug fixes
Core modules
Planned Maintenance Manager. Due to the PM settings issue, if you selected the Auto Dispatch checkbox in the PM service settings, providers didn't get PM notifications about a new PM work order via the email. Now PM notifications work without a hitch.
Add-on modules
No bugs for add-on modules.
