After selecting items from the punchoutsupplier’s online store and pulling the cart back into Supply Manager /ServiceChannel, you can do one of the followingbefore submitting your final ServiceChannel order:
Review products in the shopping cart and submityour finalorder.
Add more products from the punchout and hosted catalogs,review products in the shopping cart andsubmit a Supply Managerorder. The partsorder will be split into multiple ServiceChannel tracking numbers / orders based on suppliers.
Reviewing Products in the Shopping Cart
Afterconfirmingchosen products in thesupplier’s onlinestore,you needtocompleteyourrequest bysubmittingtheorderinServiceChannel.There,you can review the list of products.
⦿ How to Review the List of Products
After redirection from the supplier’sonline store, you can see the list of chosen products.
The ShoppingCarticon on the navigation bar shows the number of selected products.
From the shopping cart, you can delete unnecessary products.However, you cannot change the quantity or add new products. If you want to change the quantity or add any product, you will have to select products in the supplier’sonline store before the cart is transferred back into Supply Manager.
⦿ How to Delete a Product from the List in ServiceChannel
To delete a product:
Click the Trashicon right to the products you want to remove from your cart.
Click Okin the popup window to confirm the action.
Submitting a Supply Manager Order
Whenyou aresatisfied with theitems in your cart, youareready tosubmityour Supply Manager order.
⦿ How to Submit a Supply Manager Order
Click the Submit buttonabove or below the list of products.
In the popup window,enter yourfirst and lastname and click Continue.
The new Supply Managerorder starts generating.
During order generation, you can see a message with the tracking number of your Supply Managerorder.Copy this number before closing the tab to search for yourorder.
Close the browser tab per the order confirmation message.
The browser tab with the Dashboard should remain open. If not, log in to ServiceChannel again.
When yourshopping cartcontainsproducts from different catalogs andsuppliers,ServiceChannelwill createseparateordersfor eachsupplierrelated to your cart.