When modifying an asset type, you are actually modifying the values set for that asset. There are several options that need to be taken into consideration. First, if an attribute is set to hide, then assets under that asset type will not have a value for that attribute. If you change an attribute from hide to view, the system will prompt you with a query as to whether or not you want the now viewable attribute, viewable for all previously added assets for that asset type.
Users with the appropriate permissions can modify the attributes of an existing asset type. Any modifications made will only show after the modification is made, when the assets under that asset type is referenced in a service request or report. Additionally, if you change an attribute to required, only assets added after the change will have that attribute as a requirement. The attribute field will be added to the existing assets.
Note: Asset Types link will only be active for users with ManageAssetTypes enabled and set to full for the User Type.
- Navigate to the hamburger menu located in the upper-left corner.
- Select Manage Asset Types under Assets (Equipment). You land on the list of existing asset types.
- Pick the Asset Type you want to modify. The asset type details page opens.
- Make the required modifications.
- Close the asset type details page to save your modifications.
- From the Manage Assets screen click the Asset Type link.
- On the Manage Asset Type screen, make the needed modifications.
