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On the General tab used for general invoice configuration, you may set up the following:

  • Invoice Date. Limits the time period when service providers can generate invoices. You may configure the number of days before or after the posting date for a contractor to create an invoice.
  • Invoice Text. Mandates all service providers to give a description of how each job was resolved for each invoice. Based on your company system settings, you can also require your employees to leave a comment when they approve an invoice.
  • Require Line Items. Obliges service providers to create line-item invoices by supplying an itemized breakdown of labor, materials, and other charges.
  • Invoice Number. Activates invoice number validation rules that are applied when service providers create invoices. You can impose specific rules on invoice numbers or remove all restrictions based on your company needs.
  • Requirea Digital Copy of Provider's Invoice. Indicates which providers should attach a digital copy of the original invoice to the ServiceChannel invoice. With the digital invoice copy, you ensure that you comply with local regulations.  
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title⦿ How to Access the General Tab
  1. Go to the hamburger menu, and click Admin > Invoices > General. The page for configuring general invoice settings appears.


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