Configuring the Digital Provider Invoice

Owned by Anastasia Medovkina
Last updated: Oct 25, 2023

When you need a digital copy of the original provider’s invoice to meet your local requirements, you can select which providers should attach the document to the ServiceChannel invoice.  

Screenshot showing the digital invoice copy configuration


⦿ How to Configure the Digital Provider Invoice
  1. In the hamburger menu, open Admin > Invoices > General.  

    Screenshot showing how to access the digital copy configuration
  2. In the Require Digital Copy of Provider’s Invoice section, select from which providers you want to get a digital copy. Available options are: 
    1. All providers 
    2. Only selected providers.  

    3. All, with the exception of these.

      Screenshot showing the digital invoice copy configuration

      Note that the selected providers should have this feature enabled.  

  3. Click Save. 

Now you and your selected providers can attach documents and mark them as digital copies of original invoices. For more information, read About Provider Digital Invoice Copy. 

Screenshot showing the digital invoice copy checkmark

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