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The Field Tech Manager solution utilizes two three applications alongside Service Automation:


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1 User Management in Provider Automation

 allows you to manage individual internal technicians and


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For managing individual internal technicians


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2 Work Order Assignment in Provider Automation


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For managing work orders assigned to your internal technician team

; and
  • ServiceChannel Provider Mobile is a mobile app designed for your internal technicians to manage work orders.

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    3 ServiceChannel Provider Mobile


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    For your internal technicians to check in/out and
    track their work on service requests




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