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ServiceChannel has leveraged the geolocation mapping feature that is available for smartphones. With location services turned on, FTM technicians can tell how far they are away from a work order location by viewing the primary work order page. additionally, by tapping on the distance indicator, users will be taken to a map view of the location. 

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title⦿ How to Determine how far away you are from a Work Order Location
  1. Navigate to the work order's primary screen
  2. the The distance from the work order location is listed in miles.

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    Note

    Note: Your devices Location Services must be enabled in order for . this feature to work.



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title⦿ How to Determine how far away you are from View the Area Map for a Work Order Location

Heading 2 looks like this - choose Heading 2 and then change the color to the top row, 5th from the left.

and Heading 3 should look like this - choose Heading 3 and then change the color to the top row, 5th from the left.

tip
  1. Tap on the Distance Indicator
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  2. Tap the back arrow to return to the work order screen




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