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Note that you may accept service providers into your network either as soon as they add the dispatch preferences information or after they have completed all your requirements.

1. From the Active Invitations page, click the Accept button, and then click Confirm on the pop-up window that appears.

1. On the Active Invitations page, select the providers you want to accept.
2. Click Actions.
3. In the drop-down list that opens, click Accept.
4. Click Confirm on the pop-up window that appears.

To be able to rank newly accepted providers, you should have 

• Provider Quick Assign turned on.  

• The Power User or Provider Assignments Editor permissions turned on. To learn more about permissions, read Permissions Tab in Service Automation Admin.   

1. From the Active Invitations page, click the Accept button, and then click Confirm on the pop-up window that appears. 
   
   
   
2. On the Selected Invite Accept Result window, click Rank Provider.
   
   
   You will be redirected to step 2 of the provider quick assign process.
   
3. Follow the instructions in the (Step 2) Assigning and Ranking Providers with Provider Quick Assign article to rank a newly added provider.  

1. On the Active Invitations page, select the providers you want to accept.
2. Click Actions. 
3. In the drop-down list that opens, click Accept. 
   
   
   
4. Click Confirm on the pop-up window that appears. 
   
5. On the Selected Invites Accept Result window, click Rank Providers.
   
   
   

   You will be redirected to the Provider Assignment Waitlist of the provider quick assign process.  

6. Click Assign next to one of the newly assigned providers and start the provider assignment process.

1. On the Active Invitations page, select the provider(s) you want to decline.
2. Click Actions.
3. In the drop-down list that opens, click Decline.
4. (Optional) Customize the message for the provider(s).
5. Click Confirm on the pop-up window that appears.
   
   

Alternatively, on the Invite Details page of the invitations in the Pending or Replied status:

1. Click Actions.
2. Click Decline in the drop-down list that opens.
   
3. (Optional) Customize the message for the provider.
4. Click Confirm on the pop-up window that appears.
   
   

The Invitation(s) has(have) been declined.