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The Field Tech Manager solution utilizes three applications alongside Service Automation:


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1 User Management

 

in Provider Automation

 For managing individual internal technicians

User Management




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2 Work Order Assignment

 

in Provider Automation

For managing work orders assigned to your internal technician team

Work Order Assignment (aka WorkForce)



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3 ServiceChannel Provider Mobile

For your internal technicians to check in/out and
track their work on service requests

SC Provider for FTM techs



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