Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

The Field Tech Manager solution utilizes three applications alongside Service Automation:


Section


Column
width45%

User Management in Provider Automation

 For managing individual internal technicians

User Management


Column
width45%

Work Order Assignment in Provider Automation

For managing work orders assigned to your internal technician team

Work Order Assignment (aka WorkForce)



Section


Column
width20%


ServiceChannel Provider Mobile

For your internal technicians to check in/out and
track their work on service requests

SC Provider for FTM techs

Column
width20%





Section

Live Search
spaceKeySCU
additionalnone
placeholderSearch our Knowledge Base
typepage
labelsfm


simple

Image Added

Panel
titleColorwhite
titleBGColor#5fa7d0
titleIn This Article
Child pages (Children Display)
alltrue
depth1
excerptType

Panel
titleColorwhite
titleBGColor#75a346
borderStylegroove
titleRelated Content

Filter by label (Content by label)
showLabelsfalse
max8
showSpacefalse
sorttitle
cqllabel in ( "ftm" , "mobile" , "scprovider" , "locationservices" , "camera" , "photos" ) and space = currentSpace ( )